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Owned and operated by luxmonkies, our team is ready to help with orders, product questions, or choosing the right wellness solution.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit taking 5 to 8 business days. We offer Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with tracking details. You can use that link to follow your shipment from our warehouse to your door.
What is your return policy?
We offer 30-Day Returns on eligible items. If your sauna, massage chair, or red light therapy mat does not meet your expectations, please refer to our Return Policy page for full details on how to start a return.
Can I exchange a product for a different model?
We are happy to help with exchanges within the return window. Contact our team and we will walk you through the process of selecting the right infrared sauna, traditional sauna, or massage chair for your space.
How do I choose between an infrared sauna and a traditional sauna?
Infrared saunas use gentle infrared heat that warms you directly, while traditional saunas heat the surrounding air for a classic steam-room experience. Our team can help you decide which style best suits your space, preferences, and wellness routine.
Do your massage chairs require professional installation?
Most of our massage chairs arrive ready to use with simple setup instructions included. Larger sauna units may require basic assembly, and we provide detailed guides to make the process straightforward.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Our Commitment To You
Timely Responses
Our wellness team aims to answer every inquiry within 24 hours on business days.
Secure Shopping
Your personal and payment information is protected with industry-standard encryption at every step.
Thoughtfully Curated
Every sauna, massage chair, and therapy mat is selected for quality, comfort, and lasting value.
30-Day Returns
If your purchase is not the right fit, our return process is simple and backed by our Return Policy.
